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Customer Services

Processing Time

Settlement Day

Investment Products
Settlement Day
Hong Kong Stocks
T+2
Global Stocks
T+3
HK Commodities
T+1

Processing Time

ItemHandling Time Upon Receipt of InstructionAverage Processing Time
Cash Withdrawal - request to be deposited into Local Bankbefore 11:00 am - will be handled on the same dayhalf working day
after 11:00 am - will be handled on next working day1 working day
Cash Depositbefore 4:00 pm - will be handled on the same day1 working day
after 4:00 pm - will be handled on next working day
Cash Deposit - via remittanceany working day - will be handled on the same day2 to 3 working days
(upon successful verification)
Internal Fund transferbefore 2:00 pm - will be handled on the same day1 working day
(upon successful verification)
Stock Withdrawal - Physical Scripbefore 11:00 am - will be handled on the same day3 - 7 working days
after 11:00 am - will be handled on next working day
Stock Withdrawal - SI Instructionbefore 11:00 am - will be handled on the same dayhalf working day
after 11:00 am - will be handled on next working day1 working day
Stock Deposit - Physical Scripany working day - will be handled on next working day10 working days
Stock Deposit - SI Instructionbefore 11:00 am - will be handled on the same dayhalf working day
after 11:00 am - will be handled on next working day

Mobile Trading APP “LF Securities” (六福證券) will cease service on 1 December 2024

為提升客戶使用體驗,交易手機應用程式「六福證券」將於2024年12月1日起停止服務,客戶請盡早下載「六福交易寶」交易手機應用程式繼續進行交易,登入賬戶號碼及密碼則維持不變。詳情請 [按此] 查閱。

交易手机应用程式「六福证券」将于2024年12月1日起停止服务​

为提升客户使用体验,交易手机应用程式「六福证券」将于2024年12月1日起停止服务,客户请尽早下载「六福交易宝」交易手机应用程式继续进行交易,登入账户号码及密码则维持不变。详情请 [按此] 查阅。

Mobile Trading APP “LF Securities” (六福證券) will cease service on 1 December 2024

In order to enhance the customer experience, the mobile trading app “LF Securities” (六福證券) will cease service on 1 December 2024. Customers are advised to download the “六福交易寶” mobile trading app as soon as possible to continue conducting trading activities. The login account number and password will remain unchanged. Please click [Here] for more detail.