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Frequently Asked Questions about Hong Kong Stock Trading Services

Yes. Please note that relevant charges will be calculated in RMB.

You can trade Hong Kong-listed stocks (including but not limited to warrants, CBBCs and RMB-denominated securities) and Shanghai A-shares designated by the Shanghai-Hong Kong Stock Connect on the online trading platform.

Luk Fook Securities (Hong Kong) Limited provides diversified, convenient and fast ways for our customers to conduct stock transactions, including:
– Place orders via customer broker’s phone
– Internet (www.lff.com.hk)
– Smartphone Trading Platform (App)

Luk Fook Securities provides iPhone and Android mobile applications, which customers can download from the APP Store or Android Play Store.

Online trading platforms cannot buy and sell odd lots.

Currently, only 15-minute delayed quotation service is provided, and real-time quotation service requires separate application.

Customers can apply for the real-time quotation service of our company's online trading platform, and there are two services to choose from. Click version service and monthly fee version, the service can be enjoyed through the web version and mobile system at the same time.

Important News

請注意近期冒充其他券商的網絡詐騙事件

敬請留意，近期香港出現詐騙短訊，假冒其他香港券商名義，聲稱收件人需更新帳戶資料，否則帳戶將被凍結。有關連結會導向偽冒網站，誘導輸入帳號、密碼等敏感資料，導致帳戶被非法盜用並造成財務損失。本公司特此提醒閣下提高警覺，保障帳戶安全，請注意以下事項：

1. 本公司不會要求客戶透過超連結提供個人敏感資料，包括登入資料及一次性密碼。
2. 客戶不應向任何未經核實的網站披露其帳戶登入資料，即使這些網站看似真實。
3. 請勿點擊任何來歷不明的短訊或電郵連結。
4. 在輸入個人資料前，務必確認網站為本公司官方平台.
5. 如有任何疑問，請透過本公司官網 ( https://www.lff.com.hk/) 或 客服熱線查證(852) 2980 0888 / 2980 0804。

感謝閣下的留意與配合。

请注意近期冒充其他券商的网络诈骗事件

敬请留意，近期香港出现诈骗短讯，假冒其他香港券商名义，声称收件人需更新帐户资料，否则帐户将被冻结。有关连结会导向伪冒网站，诱导输入帐号丶密码等敏感资料，导致帐户被非法盗用并造成财务损失。本公司特此提醒阁下提高警觉，保障帐户安全，请注意以下事项：

1. 本公司不會要求客戶透過超連結提供個人敏感資料，包括登入資料及一次性密碼。
2. 客戶不應向任何未經核實的網站披露其帳戶登入資料，即使這些網站看似真實。
3. 请勿点击任何来历不明的短讯或电邮连结。
4. 在输入个人资料前，务必确认网站为本公司官方平台.
5. 如有任何疑问，请透过本公司官网 ( https://www.lff.com.hk/) 或 客服热线查证(852) 2980 0888 / 2980 0804。

感谢阁下的留意与配合。

Recent Phishing Scam Impersonating Other Brokers

This is a reminder that scam SMS messages are currently circulating, impersonating other Hong Kong brokers and falsely claiming that recipients must update their account information or risk account suspension. These messages contain links to fake websites designed to steal login credentials, leading to unauthorized account access and financial loss. Our company would like to take this opportunity to remind you to stay vigilant and follow these precautions to protect your account:

1. Our company will not ask clients to provide sensitive personal information via hyperlinks, including login credentials and one-time passwords.
2. Clients should not disclose their account login information to any unverified websites, even if they look genuine.
3. Do not click on links in suspicious SMS or emails.
4. Always confirm you are on our official website before entering any information.
5. If in doubt, verify through our official website ( https://www.lff.com.hk/) or customer service hotline (852) 2980 0888 / 2980 0804.

Thank you for your attention and cooperation.