FAQ

Customers can deposit funds through bank transfer (Teller machine, counter, online banking), and once the funds arrive, they can make transactions! Customers please indicate the customer's name and account number next to the receipt after depositing the account and fax the receipt to (852) 2980 0777 for confirmation, or call your account manager to register.

Customers are welcome to make deposits through the following channels. There is no need to fax the receipt or notify by phone.

Deposit service through "Sub-Account"
– Customers should first apply for an independent sub-account at Industrial and Commercial Bank of China (Asia) or Standard Chartered Bank through our company.

Yes. Customers are required to clearly write down all remittance information (including bank name, bank account number, bank address, SWIFT ID) on the remittance form. Please note that the bank will deduct the remittance fee from the remittance amount, so please reserve funds. Wire transfer generally takes 2 to 3 working days, subject to bank announcement.

Customers can submit withdrawal instructions in their online trading account, or submit the signed "Request for Fund Withdrawal or Account Transfer" by fax, mail, or in person to Luk Fook Financial, or call your sales representative to arrange for the withdrawal of funds.

If customers submit instructions before 11:00 a.m., the instructions will generally be processed on the same day (the check will be deposited into the designated bank account after 5:00 p.m. on the same day). Instructions issued after 11 a.m. will be processed on the next working day.

Currently, our company can deposit funds for customers into accounts opened by HSBC, Hang Seng Bank, Bank of China Group and Standard Chartered Bank.

SI transfer: If stocks are transferred to the client's account from another securities company or bank, the client needs to fill in and sign the company's Settlement Instructions (SI) / Investor Settlement Instruction (ISI) Request Form (SI Information) . For depositing stocks through Central Clearing and Clearing, the company will not charge deposit fees.
Physical deposit: Customers need to fill in and sign the transfer letter or independent transfer letter on the back of the stock. The company will not charge any physical stock deposit fees, but the customer needs to pay for each stock or transfer letter deposited in the name of the shareholder. Stamp duty of HK$5 (charged by the Hong Kong government).