Menu

FAQ

Frequently asked questions about opening a securities/futures account

Individual investors can choose to open an account as an individual/joint name, choose an online/offline account type, and choose an investment account type according to their personal investment preferences:

– Securities account (cash/margin)
– Stock options account
– Futures and options accounts

Individual/joint accounts are entitled to "margin lending" financing provided by Luk Fook Securities (Hong Kong) Limited to investors, but your securities must be pledged to Luk Fook Securities (Hong Kong) Limited as a guarantee for the loan. This service allows you to purchase more securities but involves margin loan interest.

Opening an account is free, and our company does not require a minimum deposit to open an account.

When buying and selling stocks, customers are required to pay transaction commissions (brokerage) and other fees (stamp duties, transfer fees, securities regulatory fees). Luk Fook Securities (Hong Kong) Limited does not charge storage fees. Brokerage client commissions are negotiated between the broker and the client.

When buying and selling futures and options, customers are required to pay commissions, exchange fees and SFC levies on a per-contract basis.

Only the following two documents are required to open an account:
- A copy of Personal Identification Document (e.g a valid HK Identity Card or passport)
- A copy of Personal Address Proof from the recent 3 months* (e.g. utilities bill, bank statement or income tax statement)

Generally, it can be officially used within two to three working days after our company receives your account opening letter and required documents. At that time, we will notify you by mail that your account has become effective.

Once the Luk Fook Securities (Hong Kong) Co., Ltd. account is approved (the company will notify customers of the account opening status by mail or email), customers only need to deposit sufficient funds or stocks to start trading. Regarding the account opening status, Luk Fook Securities (Hong Kong) Limited will issue a welcome letter by mail or email as account opening confirmation.

請注意近期冒充其他券商的網絡詐騙事件

敬請留意,近期香港出現詐騙短訊,假冒其他香港券商名義,聲稱收件人需更新帳戶資料,否則帳戶將被凍結。有關連結會導向偽冒網站,誘導輸入帳號、密碼等敏感資料,導致帳戶被非法盜用並造成財務損失。本公司特此提醒閣下提高警覺,保障帳戶安全,請注意以下事項:

1. 本公司不會要求客戶透過超連結提供個人敏感資料,包括登入資料及一次性密碼。
2. 客戶不應向任何未經核實的網站披露其帳戶登入資料,即使這些網站看似真實。
3. 請勿點擊任何來歷不明的短訊或電郵連結。
4. 在輸入個人資料前,務必確認網站為本公司官方平台.
5. 如有任何疑問,請透過本公司官網 ( https://www.lff.com.hk/) 或 客服熱線查證(852) 2980 0888 / 2980 0804。

感謝閣下的留意與配合。

请注意近期冒充其他券商的网络诈骗事件

敬请留意,近期香港出现诈骗短讯,假冒其他香港券商名义,声称收件人需更新帐户资料,否则帐户将被冻结。有关连结会导向伪冒网站,诱导输入帐号丶密码等敏感资料,导致帐户被非法盗用并造成财务损失。本公司特此提醒阁下提高警觉,保障帐户安全,请注意以下事项:

1. 本公司不會要求客戶透過超連結提供個人敏感資料,包括登入資料及一次性密碼。
2. 客戶不應向任何未經核實的網站披露其帳戶登入資料,即使這些網站看似真實。
3. 请勿点击任何来历不明的短讯或电邮连结。
4. 在输入个人资料前,务必确认网站为本公司官方平台.
5. 如有任何疑问,请透过本公司官网 ( https://www.lff.com.hk/) 或 客服热线查证(852) 2980 0888 / 2980 0804。

感谢阁下的留意与配合。

Recent Phishing Scam Impersonating Other Brokers

This is a reminder that scam SMS messages are currently circulating, impersonating other Hong Kong brokers and falsely claiming that recipients must update their account information or risk account suspension. These messages contain links to fake websites designed to steal login credentials, leading to unauthorized account access and financial loss. Our company would like to take this opportunity to remind you to stay vigilant and follow these precautions to protect your account:

1. Our company will not ask clients to provide sensitive personal information via hyperlinks, including login credentials and one-time passwords.
2. Clients should not disclose their account login information to any unverified websites, even if they look genuine.
3. Do not click on links in suspicious SMS or emails.
4. Always confirm you are on our official website before entering any information.
5. If in doubt, verify through our official website ( https://www.lff.com.hk/) or customer service hotline (852) 2980 0888 / 2980 0804.

Thank you for your attention and cooperation.